Legal

Terms of Service

These terms apply to your quote request and to any ticket we issue for you.

Last updated 15 October 2026

By sending a request or reserving a fare with us, you agree to these terms.

Our Privacy Policy explains what this site collects and how we use it.

1. Your Quote Request

1.1Sending a request is not an offer. It does not commit Business Class Travel to provide any service, and it does not create a binding contract.

1.2Please give us accurate, complete and up-to-date details. This includes each passenger’s name exactly as it appears on their travel documents, along with routes, dates and the number of passengers.

1.3A quote or estimate based on inaccurate or incomplete details is void.

2. How Long Your Quote Is Valid

2.1Unless it states otherwise, your quote is valid for 14 days from the date we issue it, subject to fare availability.

2.2We may amend, withdraw or cancel a quote at any time before you formally accept it.

3. Pricing and Changes to Your Request

3.1Your quote is an estimate based on the details you give us and the fares available at the time. It is not a fixed price.

No fare is guaranteed until your tickets are issued.

3.2If you change your itinerary, dates, cabin, passengers or any other requirement after sending your request, we will prepare a revised quote for you.

3.3We are not bound by obvious pricing errors, typing mistakes or technical faults on this website or in a quote. We may correct them before you accept.

4. Your Information and Our Quote Documents

4.1You allow us to use the information and documents you send solely to review your request and prepare your quote.

4.2Our quote documents, including how we construct fares and plan routings, are confidential. Please do not share them with competitors or any other third party without our written consent.

5. How We Keep in Touch

5.1When you send a request, you agree that we may contact you by email, phone or message about your quote. You may ask us to stop at any time.

5.2If you tick the newsletter box, we will also send you marketing emails. Each one includes a link to unsubscribe.

5.3We handle your personal information as described in our Privacy Policy, and we comply with applicable anti-spam and data protection laws, including CAN-SPAM and the GDPR.

5.4Each quote request receives a reference ID. We keep your request, with your name, email address and phone number, under that ID for up to six months after it was last changed. This lets you look it up, change it and reuse your details.

Anyone with your reference ID can view and change your request, so please keep it private.

A message sent without trip details does not receive a reference ID you can use. We keep it for up to six months so our team can follow up.

6. Fares, Availability and Partner Airlines

6.1Partner airlines. To avoid competing directly with our airline partners’ own retail sales, we do not publish every partner’s name or every itinerary detail on this website.

6.2Savings. Our advertised savings of 30% to 70% are measured against the full, unrestricted published fares of major airlines. The saving on an individual fare depends on that fare’s rules, and may be higher or lower.

6.3Availability. Fares depend on seat availability in the relevant booking inventory. Seats are limited and may not be offered on every flight or date.

6.4Baggage. Some airlines charge additional fees for baggage.

6.5Changes, exchanges and cancellations. These follow the ticket rules in section 7.

6.6Changes to fares and rules. Fares and the rules that govern them may change without prior notice, and other restrictions may apply.

7. Ticket Rules

7.1Validity. Your ticket is valid for one year from the date of issue.

If you cannot travel on your original dates, you may rebook, provided your new travel takes place within that year.

You may also change your departure and arrival cities, provided the new cities are on the same continent.

Every change is subject to seat availability at the time you rebook.

7.2Refunds and cancellations. Tickets are non-refundable. This also applies if you cancel your reservation during ticketing, after payment has been made.

In either case, we hold the amount you have paid and apply it to your future travel.

7.3Name changes. Airlines do not allow the name on a ticket to be changed. Please give us each passenger’s name exactly as it appears on their passport.

7.4Other restrictions. Some airlines apply their own restrictions to particular tickets. Any restriction in force when you book applies to your ticket.